Frequently asked
questions.
Everything people ask us, collected from across the site. Each group links to the page with the full context.
Pricing View page →
Why are there no dollar prices on this page?
Because we quote directly and put it in writing. Lisan sells across several markets with different deployment models (cloud, self-hosted, on-premises), and a one-size price would be wrong in both directions. The free tiers are genuinely free; paid plans are quoted per organization.
Is the free tier a trial?
No. Every flagship has a working free tier: free desktop apps, free-to-start web workspaces. Trials with expiry dates exist on some products' premium plans, and their sites say so explicitly.
How does bundle pricing work?
If your team adopts more than one Lisan product, the platform price beats the sum of the parts. Talk to us about which combination fits.
Do you charge per module inside a product?
No. When you buy a Lisan product, its modules come along. Vquity includes every equity module on one plan; Vinance includes its ledgers, payroll, and inventory without add-on fees.
How does government procurement work?
The way your procurement requires: deployment-scoped quotes, security review support, and contracts with your entity. More than 24 government entities have been through this with us. Start the conversation.
Developers & agents View page →
Which products have a public API today?
NoteX: a Notion-style REST API with scoped keys, plus an MCP server with ten tools. It is live for NoteX web workspaces; reference lives on notex.lisan.org. More surfaces open up as they mature.
How do API keys work?
Keys are scoped read-only or read-write, optionally restricted to a page subtree, optionally expiring, with usage logged. You create and revoke them yourself.
The Lisan Platform View page →
Do I have to adopt the whole platform?
No. Every flagship works standalone, and many customers start with exactly one product. The platform advantages (one account, shared data, one admin story) arrive when you add a second.
How do the flagships relate to the workspace?
The flagships are the deep, named products (NoteX, WriteX, TranslateX, MeetriX, Vinance, Vquity). The workspace is the connected suite of everyday apps around them. Same account, same design. See the workspace.
AI everywhere View page →
Which AI models does Lisan use?
In-house models carry the Arabic-critical paths like transcription, proofreading, and translation. For assistant features, products integrate leading commercial models, and desktop add-ons let you bring your own AI accounts.
Can our own AI agents use Lisan?
Yes. NoteX exposes a Notion-style REST API with scoped keys and an MCP server, so any MCP client can search, read, and write your knowledge base under your control. See NoteX.
Does AI change our data without asking?
No. The pattern across the platform is propose-then-approve: AI drafts, suggests, and extracts, and a human clicks before anything is applied.
Language engineering View page →
Is Lisan useful for English-only teams?
Yes. Every product is fully English-capable, and several (NoteX, Vinance, Vquity) compete on engineering merits that have nothing to do with language. Language depth is about being strong where others are shallow, not exclusivity.
Which Arabic dialects does transcription handle?
MeetriX is built for the way the region actually speaks in meetings, including dialects and Arabic-English code-switching. For specifics on your dialect mix, talk to us and we will show it on your own calls.
Sovereign & self-hosted View page →
Can Lisan run fully on-premises?
Yes. On-premises deployment is how Lisan serves government customers whose data cannot leave their infrastructure. Talk to us to scope one.
What happens to our data if we leave?
You export it, in open formats. Products that store notes and documents as files make that trivial by construction; the rest provide full export paths. Exit rights are part of the design, not a negotiation.
Who controls desktop app updates?
Lisan does, end to end: installers are code-signed and served from updates.lisan.org, Lisan's own release infrastructure, with stable and beta channels.
About Lisan View page →
Where is Lisan based?
Lisan (LISAN AI - FZE) works from five cities: Dubai, United Arab Emirates; Riyadh, Saudi Arabia; Cairo, Egypt; Warsaw, Poland; and Madrid, Spain.
Who uses Lisan?
More than 24 government entities work with Lisan, alongside corporate customers across the region. Products like WriteX also serve institutions from ministries to newsrooms.
Is Lisan hiring?
We are always interested in exceptional people who care about language and AI. See careers for what we look for and how to reach us.
Research View page →
Are the papers peer-reviewed?
They are written from production systems and prepared for submission to peer-reviewed venues. The engineering they describe is running in products today; the publication process is underway.
Can we see the benchmark methodology?
Yes, under a technical conversation. The Arabic transcription benchmark covers Classical Arabic and Emirati, Saudi, Egyptian, and Levantine dialect audio, including Arabic-English code-switching. Talk to us for the details.
Contact View page →
Which desk should I pick if I am not sure?
Sales. It is the widest door, and anything that belongs somewhere else gets walked over internally instead of bounced back to you.
How fast do you respond?
Sales, support, and press inquiries sent on a working day usually get a human reply within one business day. Investment and partnerships take up to two, and careers up to five. Deployment conversations get a call scheduled, not a ticket number.
What is the reference number for?
It is the fastest way to pick a conversation back up. Quote it in any later email, from any address, and we can find the original message, who has it, and what was said.
Can I write to you in Arabic?
Yes. The Arabic contact page carries the same desks and the same form, and the confirmation comes back in Arabic. Either way, someone who reads your language answers.
What happens to what I send you?
It is used to answer you and to keep a record of the conversation, and it is stored on Lisan infrastructure. The details are in the privacy policy.
Can we get a demo on our own content?
Yes, and you should: transcription on your meetings, proofreading on your documents, translation on your files. Demos on our sample data prove less than demos on yours.
Download View page →
Is the download free?
Yes. Lisan Hub and every desktop app are free to download and install, and each product has a real free tier. Paid plans only come in when your team needs more.
Are the installers safe?
Every installer is code-signed by Lisan and served from our own release infrastructure at updates.lisan.org, not a third-party CDN. Lisan Hub also verifies the integrity of every download before installing it.
How do updates work?
Lisan Hub quietly keeps every installed app on the latest release in the background. No update pop-ups, no downloading new installers by hand.
What about macOS and Linux?
Windows is available today; macOS and Linux builds are planned. In the meantime, every Lisan product runs fully in the browser on any platform from your same account.
Can we deploy across an organization?
Yes. Signed installers, silent-install flags, and a single versioned release feed make Lisan desktop apps manageable across a fleet. Talk to us about organization-wide rollouts.
Lisan View page →
What is Lisan?
Lisan is a deep AI technology company working from Dubai, Riyadh, Cairo, Warsaw, and Madrid, building an AI-native productivity platform for government and corporate organizations. Born in the MENA region and built for anywhere, the platform spans six flagship products and a connected workspace of more than 20 apps.
What products does Lisan make?
Six flagships: NoteX (knowledge platform), WriteX (Arabic-first proofreading), TranslateX (document translation), MeetriX (AI meeting notes), Vinance (finance), and Vquity (equity management), plus the Lisan workspace with docs, sheets, slides, tasks, CRM, and more. See all products.
Is Lisan only for Arabic speakers?
No. Everything works fully in English, TranslateX alone covers 20+ languages, and WriteX checks English and Spanish alongside Arabic. We proved the platform on Arabic because it is one of the hardest languages for software to get right; the same engineering carries every language we add.
Can we run Lisan in our own environment?
Yes. Sovereignty is core to how Lisan sells to government: self-hosted servers and on-premises deployments are available for organizations that need data to stay inside their infrastructure. See sovereign deployment.
How do we start?
Each product is free to start: open the web app or download the desktop apps from Lisan Hub. For teams and organizations, talk to us and we will scope what you need.
Lisan for Government View page →
Can Lisan run fully inside our infrastructure?
Yes. On-premises deployment is how Lisan already serves government customers, and self-hosted server options cover the middle ground. See sovereign deployment.
How do we start a procurement conversation?
Write to support@lisan.com or use the contact page. We will scope requirements, demonstrate on your own documents, and provide what your review needs.
Lisan for Business View page →
Do we have to migrate everything at once?
No. Start with one product (most teams start with MeetriX or Vinance), and adopt siblings when ready. Vinance imports from Xero, QuickBooks Online, and Zoho Books.
What does it cost?
Every product has a free tier; team plans are priced per product, and bundles reward adopting more of the platform. See pricing for how it works.
Lisan for Individuals View page →
Is the free tier actually usable?
Yes. The free tiers are real working versions, not trials with a countdown. You will know if you need more before we ask you to pay for it.
Can I take my data out?
Always. Open export formats across the platform, and NoteX keeps notes as plain files you can open with anything.
Start with one product.
Keep the whole platform.
Open a free account and solve today's problem in the next ten minutes. When you are ready for more, six flagships and a 20+ app workspace are already on your account. Or talk to us and we will scope it with you.
Free to start, no card · Your data exportable, always · Trusted by more than 24 government entities